From 244 reviews
Deborah Hess
Deborah Hess

They identified the issue; cleared the plugged drain which was 7 feet in the drain pipe; and gave valuable information about maintenance of house plumbing. We were very satisfied, and I would highly recommend them.

via Google
Joey Oliveira
Joey Oliveira

These guys came out next day got my leak fixed in a timely manner and cleaned up after themselves. Thanks Jeff and Greg for a solid repair.

via Google
Edee Allender
Edee Allender

Good work charged as quoted. On time and lovely people. Will call again.

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Cheri H
Cheri H

This company is amazing... I had a smell coming from under 2 sinks and when they arrived he knew exactly what is was .. I have lived with this smell for months and they took care of it.... I'm so very happy AND thankful... I recommend this …

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Response from business owner

Thank you, Cheri! Glad to have helped and we appreciate you leaving us such a wonderful review.

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Walt
Walt

Very nice guy, very knowledgeable

B
B

I've NEVER had a good experience with a plumber. These guys were amazing! Came right out, took care of the issues and didn't even ask to be paid immediately. They were more concerned about getting the job done right and getting it …

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Response from business owner

Thank you for your five-star review, B. Our team at New Flow Plumbing Roseville always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

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Benjamin Francis
Benjamin Francis

I called for a leaky toilet in the am and by that afternoon a gentleman named Vito came out and assessed and repaired both of my toilets, he did an awesome job, went above and beyond what was needed. Great service I will definitely use them…

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Response from business owner

We're happy to hear you had an awesome time with us at New Flow Plumbing Roseville! Thanks for sharing your experience. We hope you stop by and see us again soon.

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Kelly Rylander
Kelly Rylander

Very professional and curtious!

Response from business owner

Thank you so much Kelly for this 5 this review. We are here for you anytime!

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Louise Peirona
Louise Peirona

Very efficient service and was completed successfully

Response from business owner

Thank you Louise for your feedback!

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Sue Allen
Sue Allen

Thought I had a slab leak as did the insurance adjuster all signs led to that. Long story short it ended up being the ice maker copper line had a pinhole leak that ran down the wall behind the baseboard under the floor and discolored the …

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Response from business owner

Thank you Sue, we appreciate you !

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Marshall George
Marshall George

Vito provided great service! Thorough, friendly and professional. Not only did he unclog the kitchen drain, he also corrected a plumbing issue that was causing a related drainage problem. Great work.

Response from business owner

Thank you for your Feedback Mr. Marshall. We appreciate you.

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Rudy Menjivar
Rudy Menjivar

Jeff arrived on time as promised and was very honest. Turns out the amateur work I did likely fixed the problem so Jeff didn't think any type of service was needed.

I will gladly contact them if problem happens again and refer them as well…

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Response from business owner

Rudy, thanks for your kind review of New Flow Plumbing Roseville! Give us a call for any future plumbing needs! Have a great day.

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Susan Johnson
Susan Johnson

Very nice. Did their research. Solved the problem

Response from business owner

Thanks so much for taking the time to share this short but sweet feedback! We're happy to hear that you had a great experience with us at New Flow Plumbing And Rooter Inc. Take care!

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Clay Billings
Clay Billings

Jeff was very communicative about when he would arrive, keeping me updated. Once he arrived he quickly diagnosed the issue, had the replacement part on hand and fixed the issue within an hour.

Response from business owner

We appreciate the five stars! Thank you for rating New Flow Plumbing Roseville and have a great day.

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Tom Midtlyng
Tom Midtlyng

Prompt, knowledgeable, courteous, and

Extremely helpful solving a main water

Supply line leak. These are good guys!

Response from business owner

Thank you Tom

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awat7771
awat7771

Quick response, fast service… great customer care.

Response from business owner

Thanks so much for the five stars and feedback on our plumbing services! Have a great day!

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Matthew Hall
Matthew Hall

On time, and friendly service...I recommend the water jet for you older homes..thanks Jeff👊

Response from business owner

Thank you so much for your review of New Flow Plumbing Roseville! We truly appreciate the feedback and hope to hear from you again in the future.

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Thor Sparre
Thor Sparre

I have highly recommend your firm, due to the professionalism, work ethic and knowledge of your employees [Jeff & Greg]. Your firm responded to my request within a hour and after explaining my problem to Jeff, he informed me what he would …

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Response from business owner

Thank you, Thor. We appreciate your kind review of New Flow Plumbing Roseville and hope you will contact us the next time you need professional plumbing. Take care.

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Elisabeth OConnor
Elisabeth OConnor

Vito was amazing! Fast, hardworking and informative, he replaced a water main to my outbuilding and corrected poorly installed work by previous homeowners. it was a big job of excavation, welding and putting patio back together and Vito did…

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Response from business owner

We appreciate your kind feedback of New Flow Plumbing Roseville and thank you for taking the time to leave us a review. Please do not hesitate to contact us again the next time you need professional plumbing service! Have a great day and thanks again.

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Igor Afanasyev
Igor Afanasyev

Great service. Fixed the problem fast, and on time.

Response from business owner

Thanks Igor for the wonderful review of New Flow Plumbing Roseville. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

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Yolanda Torres
Yolanda Torres

Technician went above and beyond his duties to ensure we had all the areas viewed in our plumbing systems.

Response from business owner

Thank you so much for your review of New Flow Plumbing And Rooter Inc.! We truly appreciate the feedback on our plumbing services, Yolanda!

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Don B
Don B

These guys were awesome. I had a severe crack in a 12 foot section of my main household drain that leads from under the bathroom out to the city sewer line. The sewage was seeping out into the soil in my basement and making the whole back …

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Response from business owner

Thanks for the wonderful review of New Flow Plumbing And Rooter Inc.. We appreciate you taking time to leave your feedback!

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V Morales
V Morales

I didn’t use the service because my HOA took over the problem. However, Fast Flow staff were so very helpful & courteous. They scheduled me right away, moved me up when they had a cancellation. When I called to cancel, they were very …

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Response from business owner

Thank you!

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Lisa Koch
Lisa Koch

I chose NewFlow Plumbing based on online reviews and I am so glad I did! Vito was right on time, so professional and helpful. He took the time to explain every detail to me and find the source of a complicated outdoor leak. I will …

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Response from business owner

That is so amazing to hear, Lisa! Thank you so much for taking the time to share your feedback with our team at New Flow Plumbing Roseville. It's great to know that we continue to provide our customers with everything they need. Have a great day!

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Narlyn Llamas
Narlyn Llamas

Our water pressure reducing device broke. I called them around 9pm, and we were scheduled 9am the following day. They searched for the device as hard as they can (it was not a common size) and came. I love the quick service and …

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Response from business owner

We're happy to hear you had an awesome time with us at New Flow Plumbing And Rooter Inc.! Thanks for sharing your experience. We hope you'll use us again. Take care!

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Dre Gwood
Dre Gwood

Perfect....!

Response from business owner

We do strive for perfection! Thank you, Dre.

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Tracy Huckabay
Tracy Huckabay

Very polite and informative with knowledge of plumbing issues . Fast accurate made sure installation had no issues. Before leaving my home

Response from business owner

We appreciate your positive feedback of New Flow Plumbing Roseville. We're glad we could make the process easy and enjoyable. Thank you and have a great day!

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Amaranta Perez
Amaranta Perez

Art did a very good job of changing my spout.

Response from business owner

Thanks so much for taking the time to share this short but sweet feedback! We're happy to hear that you had a great experience with Art at New Flow Plumbing Roseville. Take care!

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Dee Dee Gothier
Dee Dee Gothier

I called them on a Sunday morning for a clogged drain. Art was at my house in less than a half hour and had the drain cleared a short time later.

He explained to me what the problem was and the future potential issues I may have with my …

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Response from business owner

Thank you for your five-star review, Dee. Our team at New Flow Plumbing And Rooter Inc. always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

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John Rosse
John Rosse

Repair leaky drain pipe in kitchen sink and put a new in a new drain

Response from business owner

Thanks John for the wonderful review of New Flow Plumbing And Rooter Inc.. We appreciate you taking time to leave your feedback on our plumbing services!

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Patty Gear
Patty Gear

Great job by Jeff, will use again!

Response from business owner

We appreciate the five stars on our plumbing services, Patty! Thank you for rating New Flow Plumbing Roseville and have a great day.

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Donald Sprague
Donald Sprague

These guys are great! They diagnosed and fixed a problem that Roto Rooter completely missed. They did quality work as scheduled and did a great job of keeping us updated.

Response from business owner

Thank you for your five-star review! Our team always strives for the highest standards. We are delighted we made your experience with our plumbing services a positive one. Take care!

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Angela Born
Angela Born

Greg came out to see what we were looking at getting done. He gave us some great recommendations. Once I get my faucets, sink and shower picked out, I will contact him again for an estimate and install appointment.

Response from business owner

We appreciate the five stars! Thank you, Angela, for rating New Flow Plumbing Roseville and have a great day.

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Denise Russell
Denise Russell

Faucet leading to washer was leaking. From the first interaction until completion they were very responsive and professional. The new faucet was replaced timely and I was informed of what would be needed and what to expect.

I will …

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Response from business owner

Thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with us at New Flow Plumbing And Rooter Inc.. Call us for any plumbing needs in the future, Denise!

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Rich Hurley
Rich Hurley

Called for a kitchen sink leak. They responded quickly and were able to get to it on the same day. Greg was personable and efficient. Explained the cost up front. Very happy with the service and would use them again.

Response from business owner

Thank you so much for your feedback Rich !

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Dagny SanMiguel
Dagny SanMiguel

Vito performed a meticulous and thorough camera assessment of our sewer line. He took his time, explained everything, and showed me on his equipment what the camera was seeing. We look forward to doing more business with New Flow.

Response from business owner

Thank you so much Dagny for such kind word. We will be looking forward to do more work with you.

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Alex Lynch
Alex Lynch

Very responsive and reasonable plumbing company. They came within an hour and had my problem solved quickly. The only issue I had was that my plumber did not wear his mask properly and had it under his nose. Please make sure that all …

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Response from business owner

Thank you so much Alex for the feedback! Yes surely we will address the mask issue, we try our best to stay safe for everyone. Thanks again!

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Everest Mumbles
Everest Mumbles

Greg was great. He was friendly and helpful and showed up within a couple hours of our non-emergency call. Gave us plenty of information and good conversation.

Response from business owner

Thank you so much Everest for a great review! We appreciate you! So glad you had good experience with us.

via Google
Ed Vowell
Ed Vowell

Called for an estimate to repipe my home, they were prompt and professional. I asked for an estimate for both Pex and copper, which I received on-site after viewing the needed work. Their pricing appears to be within the fair market, and I'…

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Response from business owner

Thank you so much Ed for taking time writing your experience with us. We really appreciate you! We are here anytime when you need us in the future.

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thomas hopkins
thomas hopkins

Technician was professional, courteous, and provided education that helps me understand basic plumbing and House maintenance principles.

Response from business owner

Thank you so much !

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jesse whitely
jesse whitely

Nothing like walking into a flooded bathroom on Sunday at dinner time, only to realize the line is backed up and there's all kinds of nasty in the other shower. Super grateful for the availability and service these guys were able to provide…

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Response from business owner

Thank you so Much Jesse!

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Jacob Zeff
Jacob Zeff

Excellent response time. I had a backed up drain and called New Flo plumbing. Their guy was there in under 90 minutes form the time I hung up with their customer service person. Im very thankful they came out quickly. Reasonable price too.

Response from business owner

Thank you so much Jacob !

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Darlene Harper
Darlene Harper

Greg was great and I on time and very friendly. I would call him again if needed.

Response from business owner

Thank you so much Darlene for your feedback! We're here anytime!

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Alvin De Los Santos
Alvin De Los Santos

Work done outstanding and clean.

Response from business owner

Thank you so much Alvin for leaving 5 star review!

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Roger P
Roger P

Appreciate you guys coming out same day and being reasonably priced. Jeff was great and helpful.

Response from business owner

We are so glad to hear that! Thank you so much Roger!

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Susan Burnett
Susan Burnett

I highly recommend New Flow Plumbing out of Roseville, CA. November 22 the sewer backed up into the bathroom. The initial plumbing team diagnosed the issue as a break in the mainline and recommended New Flow. Armand contacted me Sunday …

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Response from business owner

Thank you Susan! We are so glad to hear you had wonderful experience with us.

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Hien Le
Hien Le

Vito was very nice and professional. After finished the job, he gave recommendations for preventing future backup. The price was less than others and they were upfront about the cost.

Response from business owner

Thank you so much Hien!

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Amy Lussier
Amy Lussier

They were incredible, on time, professional and knew their trade. Will be recommending them to all our family and friends. Thank you Art!!!

Response from business owner

Thank you so much Amy for the positive feedback, we're so glad to help, anytime!

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Faith
Faith

Shaq repaired a slow moving toilet and shower for me.

Response from business owner

Thank you so much Faith!

via Google
Matt W
Matt W

Greg was on time and professional. I appreciated his insight and tips to preventing this problem in the future. Took him only a few minutes to unclog but he made multiple passes to really make sure its clear. My tub is draining like a …

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Response from business owner

Thank you so much for taking time giving us feedback! We're so glad to help! Anytime!

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Michael Lay
Michael Lay

The technician (Jeff) was professional, on-time, and provided excellent services!

Response from business owner

Thank you so much Michael for the sharing your experience with us!

via Google
P G
P G

Very knowledgeable, no slimey or aggressive tactics. One of the best quotes I have received with no attitude when I said I would have to think about it.

Response from business owner

Thank you so much !

via Google
diann theis
diann theis

Professional, on time, completed the job in a timely manner.

Response from business owner

Thank you Diann so much !

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Andria Black
Andria Black

I called to get a quote an appointment to fix one of our toilets. It was already afternoon, so I wasn't sure I would get a call back that day, but hoped it wouldn't be too long. Within literally just 10 minutes of leaving a message on …

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Response from business owner

Thank you Andria for your business! We really appreciate you!

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Cindi Feliciana
Cindi Feliciana

Jeff was extremely patient on time very personable loved his Disney knowledge lol thank you for getting our Angry sink back to Happy 😀

Response from business owner

Thank you so much Cindi for a great feedback!

via Google
Junn Jandoc
Junn Jandoc

The Company Owners (father & son) are very courteous & knows their job well – they easily found the culprit for the sewer water backup on our house. They DID NOT charge for the job & even offered a good price for the repair – which I …

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Response from business owner

Thank you so much Junn for the feedback.

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Magdaly Montenegro
Magdaly Montenegro

I would like to recommend Mr. Arman, he's so knowledgeable and transparent. I highly suggest, if you have any plumbing issues, look no further. Thank you again Mr. Arman.

Response from business owner

Thank you so Much Magdaly!

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Joseph Le
Joseph Le

We needed a water main line moved to fit an RV in the side yard and Vito provided a solution that worked for us. Now we are happy campers!!!

Response from business owner

Thanks, Joseph. Happy to help you obtain your goal!

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Carmen Johnson
Carmen Johnson

Great service. Very prompt and thorough.

Response from business owner

Thank you Carmen for your nice Feedback. We appreciate it.

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Shelly Egan-Welpott
Shelly Egan-Welpott

Very professional and they got us on the schedule immediately. The price was right, and they were easy to communicate with. I think I found our new plumber!

Response from business owner

Thank you Shelly for your Nice Feedback! We really appreciate you !

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Michael Jensen
Michael Jensen

Very responsive and fair cost. I will use New Flow for any future plumbing needs. Recommend.

Response from business owner

Thank you again Michael!

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Deborah Manning
Deborah Manning

I will definitely hire this company again for any of my plumbing needs. Their response time is amazing. They are professional and explained all my options. I highly recommend this company!

Response from business owner

Thank you so Much Deborah!

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Carissa O'Grady
Carissa O'Grady

Jeff was quick and efficient. Very satisfied with his work and with New Flow Plumbing.

Response from business owner

Thank you Carissa, we appreciate your business.

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Alisha Cowan
Alisha Cowan

They went above and beyond to help me with a sewer blockage and helped buy us some time. They were life savers

Response from business owner

Thank you Alisha for a great feedback. We will be here anytime for you!

via Google
Kellyn S.
Kellyn S.

I needed help on short notice. New Flow Plumbing was very accommodating to my immediate need. Isaac was very professional and helpful! I will definitely use them again.

Response from business owner

Thank you Kellyn for your Feedback, We really appreaciate your business !

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Casey Kane
Casey Kane

New Flow was referred to me by a neighbor. They were easy to get a hold of, responsive, showed up on time, diagnosed our issue, gave great advice and didn’t charge us a fee for the appointment. That’s not typical these days. Makes me want …

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Response from business owner

Thank you Casey for a kind feedback, please reach out to us when you're in need of plumbing service, anytime!

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M C
M C

Jeffrey was excellent and finished the job and we now have a garbage disposal again.

Response from business owner

Thank you very much M C for taking time leaving an awesome feedback. We appreciate your business!

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Mirela Monte
Mirela Monte

Had major plumbing problems and got some real high quotes from plumbers to solve it. Armani was able to accommodate my schedule and got Art over here within hours. Art knew exactly what to do. He had top of the line equipment and he …

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Response from business owner

Thank you so much Mirela for sharing your experience. We're thrilled to hear you're satisfied with our service. We are here to help anytime when you need us!

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David Waddell
David Waddell

New Flow did a great job repairing 3 of our sinks. They communicated well from booking the appointment to giving me a heads up when they were on their way. Were able to come out the same day as I called. I would highly recommend them.

Response from business owner

Thank you so much David for the great feedback, we're so glad to hear your experience with our service. Please call us back if you're need us anytime!

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Ken Singh
Ken Singh

Very professional and on time service. They quote you upfront, don't play games, and come on time, and keep you in loop of the project's progress. Vito is very good in skills and Art has good knowledge of plumbing. Thanks – K. Singh, …

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Response from business owner

Thank you so much Ken for taking time leaving an excellent feedback, we are so glad to hear your experience of our service. We're here any time when you need us in the future.

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Gabriel Campos
Gabriel Campos

They are so helpful on the phone trying to help you fix your issues.

After being on the phone with them for over 15 minutes, I realized they had to come out and fix the issue. They are honest plumbers and are not trying to nickel and dime …

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Response from business owner

Thank you so much Gabriel for taking time sharing your experience and recommending our service.

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Giancarlo S
Giancarlo S

Professional and on time, took care of my issue and the price was right!

Will be my first choice from now on and a definite recommend.

Thank you for the good service.

Response from business owner

Than you Giancarlo for the 5 star review, we appreciate your business!

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Dan Walker
Dan Walker

Showed up on time. Jeff gave me options to fix the problem. Went straight to work on it. Fixed it quickly and correctly. Total pro. Didn't even seem to mind me looking over his shoulder and gave me some plumbing tips. Top notch. Call them!

Response from business owner

Thank you so much Dan for excellent feedback, we're so thrilled to hear your experience of our service. We're here for you anytime!

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Debbie James
Debbie James

Thanks so much Vito! You're the best!

Response from business owner

Thank you Debbie for the 5 star review. We are so glad to hear your feedback!

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Pam Sherman
Pam Sherman

We had a Friday night emergency and new flow was at her door within 20 minutes did a temporary fix and was back the next morning to solve a problem. I cannot recommend this company enough they were fantastic.

Response from business owner

Thank you so much Pam for excellent feedback and recommendation! We will be glad to help you out anytime in the future!

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Patricia Szostak
Patricia Szostak

I was able to get a quote over the phone for the particular services I needed, which I appreciated. Isaac was able to confirm the price before starting the work.

Response from business owner

Patricia, thank you so much for taking the time to leave this excellent review. We appreciate you!

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Linda Ellsworth
Linda Ellsworth

He did all of above very happy with his service.

Response from business owner

Thank you so much Linda for taking time leaving us a great review. We are so glad to hear your happy with our service.

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Jason Spitzer
Jason Spitzer

Jeff was fantastic! He fixed my leaking sink quickly and professionally.

Response from business owner

Thank you so much for this great 5-star review, Jason. We really appreciate your business.

via Google
Mary Nelson
Mary Nelson

Very pleased with their work. Prompt, efficient and reasonable. Will use them again if ever needed.

Response from business owner

Thank you so much Mary for the great review, Please let us know what we can do for you in the future.

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Ulises Vasquez
Ulises Vasquez

Doing business with New Flow Pluming was a great opportunity. I was frequently provided with updates and the plumper, Jeff, was about 10 minutes before the two hour windows I was given. He was professional and very knowledgeable as I had …

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Response from business owner

Thank you Ulises, we really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

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Eric Tardif
Eric Tardif

We had an issue with an old water heater, which failed after some initial repairs by New Flow. We called to complain and New Flow went out of their way to make it right. Highly responsive and thorough. I would not hesitate to use them …

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Response from business owner

Thank you Eric for sharing your experience with New Flow Plumbing, and a great review. We really appreciate you being a customer. We’re here for you anytime.

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Jerry Stults
Jerry Stults

They were on time and professional. I only had an estimate so far so I have not seen their work.

Response from business owner

Jerry, thank you for the 4 stars on our plumbing services! We hope that we're able to provide you with a level of service you deserve and expect. Have a great day!

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Michael Brown
Michael Brown

From first phone call to completion of job....AWESOME!!

Thank you again Jeff....great work.

Response from business owner

Thank you Michael!

via Google
Garrett Newton
Garrett Newton

Quality work at a great price. Will use again. Vito is professional and a excellent communicator. All my questions were answered with clarity and consideration.

Response from business owner

Thank you Garrett! We value the quality of our work, thank you for the review we appreciate your business!

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Vernon Renwanz
Vernon Renwanz

It was a good experience. I'll use them again.

Response from business owner

Thank you so much Vernon, we will be happy to serve you again.

via Google
Kevin Woody
Kevin Woody

I have done business with plumbing companies on a business-to-business level for more than 40 years and I can honestly say I have never experienced I'm more professional response and execution at a reasonable price than I have with new flow…

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Response from business owner

Thank you so much Kevin for the wonderful review. We are so happy to hear you are happy with the results of our work! We are here for anything you need in the future.

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Seema Minhaj
Seema Minhaj

Greg was very professional and did a good job fixing the bathtub faucet in a timely manner.

Response from business owner

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. Take care, Seema.

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Margaret
Margaret

Technicians were extremely Pleasant and professional. They were thorough in their work. And cleaned up after themselves which I really appreciated.

Response from business owner

Thank you Margaret! We take pride in our staff. We always do the best that we can. We are here for any projects in the future.

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Maggie
Maggie

Technicians were extremely Pleasant and professional. They were thorough in their work. And cleaned up after themselves which I really appreciated.

Response from business owner

Thank you Margaret! We take pride in our staff. We always do the best that we can. We are here for any projects in the future.

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J G
J G

Great company, great work and very fair pricing. Jeff our install tech was the man and trustworthy and very hard-working! A++ all around guys, GREAT job! Thanks!

Response from business owner

Thank you for your five-star review! Our team at New Flow Plumbing Roseville always strives for the highest standards with our plumbing services. We are delighted we made your experience a positive one!

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ebonbon Bond
ebonbon Bond

We highly recommend New Flow Plumbing. There was a leak in our kitchen that was ruining our laminate floor. New Flow came out and repaired the leak on the day we called. They were on time and very professional. They also answered their …

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Response from business owner

Thank you, Ebonbon! We know that your time is important! We are here for anything you may need in the future, we appreciate your business

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deanna burton
deanna burton

After calling around with a plumbing issue on a Saturday with sewage backing up into our only bathroom in our shower, I scheduled with the Bonney plumbing who said they would be out between 1 and f5 and called at 2:30p and canceled and …

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Denal Green
Denal Green

I am very happy that I can call and they respond quickly and adapt to the situation. Very knowledgeable and answer even my silliest questions. Thank you for all you do!

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Tim
Tim

Reliable and Efficient. The technician they sent me performed a high level of skills, knowledge and ability.

Dr. Karuna Anand
Dr. Karuna Anand

Greg promptly came out and diagnosed the problem. He was very helpful and responsive

I would highly recommend net flow plumbing and will definiteky call them in the future if needed

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Dr. Karuna Anand
Dr. Karuna Anand

Greg promptly came out and diagnosed the problem. He was very helpful and responsive

I would highly recommend net flow plumbing and will definiteky call them in the future if needed

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John Talley
John Talley

Jeff was very professional and honest these traits are welcomed.

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Mynor Mendoza
Mynor Mendoza

I would highly recommend. Easy to work with. On time and worked as directed. Pricing is solid too. I would definitely recommend them for your home projects.

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Jeffreyy Ecklund is the time of
Jeffreyy Ecklund is the time of

Jeff came on time and did an excellent job .

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Cheri Greco
Cheri Greco

Valentine dinner for 22 and of course the kitchen sink clogged! Needed help urgently... phoned and they promised they would be here in 30.... arrived in 20... unplugged in 10 and guest arrived within 5min.. all good.. recommend highly…

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